/* Help page fidelity layer. Base rules target a 360–430px viewport. */
.help-hero{background:#f0f9f5}
.help-hero__grid{padding-top:1.2rem;padding-bottom:1rem;gap:1rem}
.help-hero__copy{text-align:center}
.help-hero__values{display:flex;flex-wrap:wrap;gap:.75rem;justify-content:center;margin-top:1rem}
.help-hero__values span{background:var(--soft);padding:.5rem .75rem;border-radius:var(--radius);font-size:.75rem}
.help-hero figure{margin:0}
.help-hero img{height:14rem;object-fit:cover}
.help-hero figcaption{text-align:center;font-size:.75rem;color:var(--muted);margin-top:.5rem}

.help-main-grid{display:grid;gap:1.5rem}
.help-main-column{padding:0}

.help-section-heading{margin-bottom:1rem}
.help-section-heading .eyebrow{text-transform:uppercase;font-size:.65rem;letter-spacing:.1em;color:var(--accent-forest)}
.help-section-heading h2{font-size:1.25rem;margin:.25rem 0 0}
.help-section-heading p{margin:.5rem 0 0;color:var(--body);font-size:.875rem}

.help-zone-search{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:1rem;align-items:stretch}
.help-zone-search input{min-width:0;flex:1;padding:.5rem .75rem;border:1px solid var(--input-border);border-radius:var(--radius-pill);background:var(--soft);color:var(--ink)}
.help-zone-search button{min-height:38px;padding:0 1rem;border:0;border-radius:var(--radius-pill);background:var(--primary-strong);color:#fff;font-size:.75rem;font-weight:800}
.help-zone-search button:hover{background:var(--primary-deep)}

.help-zone-grid{display:grid;gap:1rem;margin-top:1.5rem}
.help-zone-card{padding:1rem;border:1px solid var(--hairline);border-radius:var(--radius-card);background:#fff}
.help-zone-card header{display:flex;align-items:center;gap:.5rem;margin-bottom:.5rem}
.help-zone-card header span{background:var(--surface-low);color:var(--primary-deep);padding:.15rem .4rem;border-radius:var(--radius-sm);font-size:.7rem}
.help-zone-card header b{background:var(--primary-strong);color:#fff;padding:.15rem .4rem;border-radius:var(--radius-sm);font-size:.7rem;text-transform:uppercase}
.help-zone-card h3{margin:0 0 .25rem 0;font-size:1.05rem}
.help-zone-card p{margin:0 0 .75rem 0;color:var(--body);font-size:.875rem}
.help-zone-card div{display:flex;align-items:center;gap:.5rem}
.help-zone-card div strong{font-size:1.1rem;color:var(--crimson)}
.help-zone-card div small{color:var(--muted);font-size:.75rem}
.help-zone-card em{display:block;margin-top:.5rem;font-size:.75rem;color:var(--muted);font-style:italic}

.help-zone-note{margin-top:1.5rem;padding-top:1rem;border-top:1px solid var(--hairline);color:var(--body);font-size:.875rem;display:flex;align-items:center;gap:.5rem}
.help-zone-note i{color:var(--primary-strong)}

.help-answers{margin-top:2rem}
.help-answers .help-section-heading{margin-bottom:1.5rem}
.help-answers label{display:flex;align-items:center;gap:.5rem;margin-top:1rem}
.help-answers input{flex:1;min-width:0;padding:.5rem .75rem;border:1px solid var(--input-border);border-radius:var(--radius-pill);background:var(--soft);color:var(--ink)}
.help-topic-grid{display:grid;gap:1rem;margin-top:1.5rem}
.help-topic-grid a{display:flex;flex-direction:column;align-items:center;gap:.5rem;padding:1rem;border:1px solid var(--hairline);border-radius:var(--radius-card);background:#fff;text-decoration:none}
.help-topic-grid a i{font-size:1.25rem;color:var(--primary-strong)}
.help-topic-grid a span{text-align:center}
.help-topic-grid a span b{display:block;font-weight:800;color:var(--primary-deep)}
.help-topic-grid a span small{display:block;margin-top:.25rem;color:var(--muted);font-size:.75rem}
.help-topic-grid a i.fa-chevron-right{margin-top:auto;color:var(--muted)}

.help-policy-grid{display:grid;gap:1.5rem;margin-top:2rem}
.help-policy-grid section{h2{display:flex;align-items:center;gap:.5rem;margin:0 0 1rem 0;font-size:1.1rem}}
.help-policy-grid section details{margin:0 0 1rem 0}
.help-policy-grid section details summary{padding:.5rem .75rem;background:var(--soft);border-radius:var(--radius);font-weight:600;cursor:pointer}
.help-policy-grid section details p{margin:0.5rem 0 0 0;color:var(--body);line-height:1.6}

.help-age{margin-top:2rem;padding:1.5rem;border-top:1px solid var(--hairline);border-bottom:1px solid var(--hairline)}
.help-age h2{display:flex;align-items:center;gap:.5rem;margin:0 0 1rem 0;font-size:1.1rem}
.help-age p{margin:0;color:var(--body);line-height:1.6}

.help-side-column{margin-top:2rem}
.help-journey h2{margin:0 0 .5rem 0;font-size:1.1rem}
.help-journey a{display:inline-flex;align-items:center;gap:.5rem;color:var(--primary-strong);font-weight:800;text-decoration:none}
.help-journey a:hover{text-decoration:underline}
.help-order-journey{display:flex;flex-direction:column;gap:.75rem;margin:1rem 0 0 0;padding:0;list-style:none}
.help-order-journey li{display:flex;align-items:center;gap:.5rem}
.help-order-journey li span{background:var(--surface-low);width:2.5rem;height:2.5rem;display:flex;align-items:center;justify-content:center;border-radius:50%}
.help-order-journey li.is-complete span{background:var(--primary-strong);color:#fff}
.help-order-journey li b{font-size:.9rem}
.help-order-journey li small{color:var(--muted);font-size:.75rem}

.help-contact-card{margin-top:2rem;padding:1.5rem;border-top:1px solid var(--hairline);border-bottom:1px solid var(--hairline)}
.help-contact-card .eyebrow{text-transform:uppercase;font-size:.65rem;letter-spacing:.1em;color:var(--accent-forest)}
.help-contact-card h2{margin:.5rem 0 0 0;font-size:1.25rem}
.help-contact-card p{margin:1rem 0 0 0;display:flex;flex-wrap:wrap;gap:1rem}
.help-contact-card a{display:flex;align-items:center;gap:.5rem}
.help-contact-card a i{font-size:1rem}
.help-contact-card a span{display:flex;flex-direction:column}
.help-contact-card a span b{font-weight:800;color:var(--primary-deep)}
.help-contact-card a span small{color:var(--muted);font-size:.75rem}

.help-issue-card{margin-top:2rem;padding:1.5rem;border-top:1px solid var(--hairline);border-bottom:1px solid var(--hairline)}
.help-issue-card .eyebrow{text-transform:uppercase;font-size:.65rem;letter-spacing:.1em;color:var(--accent-forest)}
.help-issue-card h2{margin:.5rem 0 0 0;font-size:1.1rem}
.help-issue-card p{margin:1rem 0 0 0;color:var(--body);line-height:1.6}
.help-issue-card form{margin-top:1.5rem}
.help-issue-card .field{margin-bottom:1rem}
.help-issue-card .field span{display:block;margin-bottom:.25rem;font-weight:600;color:var(--ink)}
.help-issue-card .input,.help-issue-card .select,.help-issue-card .textarea{width:100%;padding:.5rem .75rem;border:1px solid var(--input-border);border-radius:var(--radius-pill);background:var(--soft);color:var(--ink);font:inherit}
.help-issue-card .input{min-height:38px}
.help-issue-card .select{min-height:38px}
.help-issue-card .textarea{min-height:80px;resize:vertical}
.help-issue-card button{width:100%;padding:.75rem 1rem;border:0;border-radius:var(--radius-pill);background:var(--primary-strong);color:#fff;font-size:.875rem;font-weight:800}
.help-issue-card button:hover{background:var(--primary-deep)}

.help-legal{margin-top:2rem}
.help-legal article{margin-bottom:1.5rem}
.help-legal article h2{margin:0 0 .5rem 0;font-size:1.1rem;color:var(--primary-deep)}
.help-legal article p{margin:0;color:var(--body);line-height:1.6}

@media(min-width:640px){
  .help-hero{background:#f0f9f5}
  .help-hero__grid{grid-template-columns:repeat(2,1fr);align-items:center;gap:2rem;padding-top:2rem;padding-bottom:2rem}
  .help-hero__copy{text-align:left}
  .help-hero__values{justify-content:flex-start;margin-top:1.5rem}
  .help-hero figure{margin:0}
  .help-hero img{height:auto;min-height:18rem}
  .help-hero figcaption{text-align:left;margin-top:1rem}
  
  .help-main-grid{grid-template-columns:2fr 1fr}
  .help-main-column{padding:0 1rem 0 0}
  
  .help-zone-search{margin-top:0}
  .help-zone-search input{padding:.75rem 1rem}
  .help-zone-search button{padding:0 1.5rem;font-size:.875rem}
  
  .help-zone-grid{grid-template-columns:repeat(2,1fr)}
  
  .help-answers{margin-top:3rem}
  .help-answers .help-section-heading{margin-bottom:2rem}
  .help-answers label{margin-top:2rem}
  .help-answers input{padding:.75rem 1.25rem}
  .help-topic-grid{grid-template-columns:repeat(2,1fr)}
  .help-topic-grid a{padding:1.5rem}
  
  .help-policy-grid{grid-template-columns:repeat(2,1fr);margin-top:3rem}
  .help-policy-grid section h2{font-size:1.25rem}
  
  .help-age{padding:2rem;margin-top:3rem}
  .help-age h2{font-size:1.25rem}
  
  .help-side-column{margin-top:3rem}
  .help-contact-card{padding:2rem;margin-top:3rem}
  .help-contact-card p{justify-content:flex-start}
  
  .help-issue-card{padding:2rem;margin-top:3rem}
  .help-issue-card form{margin-top:2rem}
  .help-issue-card .field{margin-bottom:1.5rem}
  .help-issue-card button{padding:1rem 1.5rem;font-size:1rem}
  
  .help-legal{margin-top:3rem}
  .help-legal article{margin-bottom:2rem}
  .help-legal article h2{font-size:1.25rem}
}

@media(min-width:1024px){
  .help-hero__grid{padding-top:3rem;padding-bottom:3rem}
  .help-hero__values{gap:1rem}
  .help-hero__values span{padding:.75rem 1rem;font-size:.875rem}
  .help-hero img{min-height:22rem}
  .help-hero figcaption{font-size:.875rem;margin-top:1.5rem}
  
  .help-main-column{padding:0 2rem 0 0}
  .help-zone-search{margin-top:2rem}
  .help-zone-grid{gap:1.5rem}
  .help-zone-card{padding:1.5rem}
  .help-zone-card h3{font-size:1.25rem}
  .help-zone-card p{font-size:1rem}
  .help-zone-card div strong{font-size:1.25rem}
  .help-zone-card div small{font-size:.875rem}
  .help-zone-card em{font-size:.875rem}
  
  .help-zone-note{margin-top:2rem;padding-top:1.5rem;font-size:1rem}
  .help-zone-note i{font-size:1.125rem}
  
  .help-answers{margin-top:4rem}
  .help-answers .help-section-heading{margin-bottom:2.5rem}
  .help-answers label{margin-top:2.5rem}
  .help-topic-grid{gap:1.5rem}
  .help-topic-grid a{padding:2rem}
  .help-topic-grid a i{font-size:1.5rem}
  
  .help-policy-grid{margin-top:4rem}
  .help-policy-grid section h2{font-size:1.5rem}
  .help-policy-grid section details{margin-bottom:1.5rem}
  .help-policy-grid section details summary{padding:1rem 1.25rem;font-size:1rem}
  .help-policy-grid section details p{margin-top:.75rem;font-size:.875rem}
  
  .help-age{border-top:none;border-bottom:none;padding:0;margin-top:4rem}
  .help-age h2{font-size:1.5rem;margin-bottom:1.5rem}
  .help-age p{font-size:.875rem}
  
  .help-side-column{margin-top:4rem}
  .help-contact-card{border-top:none;border-bottom:none;padding:0;margin-top:4rem}
  .help-contact-card h2{font-size:1.5rem;margin-bottom:1.5rem}
  .help-contact-card p{gap:1.5rem;margin-top:2rem}
  .help-contact-card a{padding:.75rem 1.25rem}
  .help-contact-card a i{font-size:1.125rem}
  
  .help-issue-card{border-top:none;border-bottom:none;padding:0;margin-top:4rem}
  .help-issue-card h2{font-size:1.35rem;margin-bottom:1.5rem}
  .help-issue-card p{font-size:.875rem;margin-bottom:2rem}
  .help-issue-card .field{margin-bottom:2rem}
  .help-issue-card button{padding:1.25rem 2rem;font-size:1.125rem}
  
  .help-legal{margin-top:4rem}
  .help-legal article{margin-bottom:2rem}
  .help-legal article h2{font-size:1.5rem;margin-bottom:1rem}
  .help-legal article p{font-size:.875rem}
}

/* Distinct help system: support-desk band, framed media card, topic rows, journey timeline.
   Deliberately different from the home background hero and the wholesale arch card. */
.help-hero{background:linear-gradient(180deg,#e9f4ec 0%,#f7faf5 100%);border-bottom:1px solid var(--hairline)}
.help-hero__grid{display:grid;gap:1.25rem}
.help-hero__copy nav{display:inline-flex;align-items:center;gap:.4rem;padding:.32rem .75rem;border:1px solid var(--hairline);border-radius:999px;background:#fff;font-size:.68rem;color:var(--muted)}
.help-hero__copy nav a{color:var(--primary-deep);font-weight:800;text-decoration:none}
.help-hero__copy h1{font-family:var(--serif);letter-spacing:-.02em;text-wrap:balance}
.help-hero__values span{display:inline-flex;align-items:center;gap:.45rem;background:#fff;border:1px solid var(--hairline);box-shadow:0 2px 8px rgba(25,56,41,.06)}
.help-hero__values i{color:var(--primary-strong);font-size:.85rem}
.help-hero__media{position:relative;margin:0}
.help-hero__media img{width:100%;height:15rem;border-radius:.9rem;object-fit:cover;box-shadow:0 16px 34px rgba(25,56,41,.16)}
.help-hero__chip{position:absolute;top:.9rem;right:.9rem;display:inline-flex;align-items:center;gap:.4rem;padding:.42rem .7rem;border-radius:999px;background:rgba(255,255,255,.94);color:#0b4c2f;font-size:.62rem;font-weight:800;box-shadow:0 8px 18px rgba(25,56,41,.2)}
.help-hero__media figcaption{margin-top:.6rem;padding:.55rem .8rem;border-left:3px solid #c98a00;text-align:left;font-family:var(--serif);font-style:italic;font-size:.8rem;color:var(--body)}

/* Zone cards: the markup uses [data-zone-card]; style the real hook. */
.help-zone-grid [data-zone-card]{padding:1rem;border:1px solid var(--hairline);border-radius:.65rem;background:#fff;transition:transform .25s ease,box-shadow .25s ease}
.help-zone-grid [data-zone-card]:hover{transform:translateY(-2px);box-shadow:0 10px 22px rgba(25,56,41,.1)}
.help-zone-grid [data-zone-card] header{display:flex;align-items:center;gap:.5rem;margin-bottom:.5rem}
.help-zone-grid [data-zone-card] header span{display:grid;place-items:center;min-width:4.2rem;padding:.2rem .5rem;border-radius:999px;background:#0b4c2f;color:#fff;font-size:.68rem;font-weight:800}
.help-zone-grid [data-zone-card] header b{padding:.2rem .5rem;border-radius:999px;background:#c98a00;color:#fff;font-size:.62rem;font-weight:800;text-transform:uppercase;letter-spacing:.06em}
.help-zone-grid [data-zone-card] h3{margin:0 0 .2rem;font-size:1.02rem}
.help-zone-grid [data-zone-card] p{margin:0 0 .7rem;color:var(--body);font-size:.82rem}
.help-zone-grid [data-zone-card] div{display:flex;align-items:baseline;gap:.6rem}
.help-zone-grid [data-zone-card] div strong{font-size:1.15rem;color:var(--crimson)}
.help-zone-grid [data-zone-card] div small{color:var(--muted);font-size:.72rem}
.help-zone-grid [data-zone-card] em{display:block;margin-top:.5rem;font-size:.72rem;color:var(--muted)}
.help-zone-search{background:#fff;border:1px solid var(--hairline);border-radius:999px;padding:.3rem .3rem .3rem .9rem}
.help-zone-search input{border:0;background:transparent}
.help-zone-search input:focus{outline:none}
.help-zone-search:focus-within{outline:2px solid var(--primary-strong);outline-offset:2px}

/* Topics as support-index rows, not centered cards. */
.help-topic-grid a{flex-direction:row;align-items:center;gap:.75rem;padding:.8rem .9rem;text-align:left;transition:transform .2s ease,box-shadow .2s ease}
.help-topic-grid a:hover{transform:translateX(3px);box-shadow:0 8px 18px rgba(25,56,41,.09)}
.help-topic-grid a>i:first-child{display:grid;place-items:center;width:2.3rem;height:2.3rem;flex:0 0 auto;border-radius:.6rem;background:#e9f4ec;color:var(--primary-deep);font-size:1rem}
.help-topic-grid a span{flex:1;text-align:left}
.help-topic-grid a i.fa-chevron-right{margin-top:0;font-size:.75rem}

/* Order journey as a vertical timeline with a connector. */
.help-order-journey{position:relative}
.help-order-journey::before{content:"";position:absolute;left:1.24rem;top:.75rem;bottom:.75rem;width:2px;background:var(--hairline)}
.help-order-journey li{position:relative;gap:.75rem;padding:.35rem 0}
.help-order-journey li span{position:relative;z-index:1;border:2px solid #fff;box-shadow:0 2px 8px rgba(25,56,41,.12)}
.help-order-journey li b{display:block}
.help-journey{padding:1.1rem;border:1px solid var(--hairline);border-radius:.65rem;background:#fff}

/* Contact + issue cards become filled panels, distinct from wholesale. */
.help-contact-card{border:1px solid var(--hairline);border-radius:.65rem;background:#0b3d2a;color:#e6f2e8}
.help-contact-card .eyebrow{color:#b7d8ad}
.help-contact-card h2{color:#fff}
.help-contact-card a{padding:.6rem .7rem;border-radius:.5rem;background:rgba(255,255,255,.08);text-decoration:none;transition:background .2s ease}
.help-contact-card a:hover{background:rgba(255,255,255,.16)}
.help-contact-card a span b{color:#fff}
.help-contact-card a span small{color:#b7d8ad}
.help-contact-card a i{color:#fff}
.help-issue-card{border:1px solid var(--hairline);border-radius:.65rem;background:#fff;box-shadow:0 10px 24px rgba(25,56,41,.08)}

@media(min-width:640px){
  .help-hero__media img{height:17rem}
  .help-topic-grid{grid-template-columns:1fr 1fr}
  .help-legal{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1.25rem}
  .help-legal article{margin-bottom:0}
}

@media(min-width:1024px){
  .help-hero__grid{grid-template-columns:minmax(0,6fr) minmax(0,5fr);align-items:center}
  .help-hero__media img{min-height:21rem;height:21rem}
  .help-zone-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
}

/* Issue card: support-ticket treatment with numbered steps and a WhatsApp submit. */
.help-issue-card{overflow:hidden}
.help-issue-card__head{display:flex;align-items:center;gap:.7rem}
.help-issue-card__icon{display:grid;place-items:center;width:2.6rem;height:2.6rem;flex:0 0 auto;border-radius:.7rem;background:#0b4c2f;color:#fff;font-size:1.05rem}
.help-issue-card__head>div{flex:1;min-width:0}
.help-issue-card__head .eyebrow{margin:0}
.help-issue-card__head h2{margin:.15rem 0 0}
.help-issue-card__badge{flex:0 0 auto;padding:.3rem .6rem;border-radius:999px;background:#e9f4ec;color:#0b4c2f;font-size:.6rem;font-weight:800;letter-spacing:.04em;white-space:nowrap}
.help-issue-card__lede{margin:.85rem 0 0;padding-bottom:.85rem;border-bottom:2px dashed var(--hairline);color:var(--body);font-size:.8rem;line-height:1.5}
.help-issue-card form{display:grid;gap:.8rem;margin-top:.9rem}
.help-issue-field{display:grid;gap:.35rem;margin:0}
.help-issue-card .help-issue-field{margin-bottom:0}
.help-issue-field__label{display:flex;align-items:center;gap:.5rem;font-size:.72rem;font-weight:800;color:var(--ink)}
.help-issue-field__label b{display:grid;place-items:center;width:1.35rem;height:1.35rem;border-radius:.4rem;background:#102d22;color:#fff;font-size:.62rem;font-weight:800}
.help-issue-field__control{width:100%;border-radius:.55rem;font-size:.82rem;transition:border-color .2s ease,box-shadow .2s ease}
.help-issue-field__control:focus{border-color:var(--primary-strong);box-shadow:0 0 0 3px rgba(11,76,47,.15);outline:none}
.help-issue-field__control--mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;text-transform:uppercase;letter-spacing:.04em}
.help-issue-field small{color:var(--muted);font-size:.68rem}
.help-issue-field__control.textarea,.help-issue-field textarea.help-issue-field__control{min-height:6.5rem;resize:vertical;line-height:1.5}
.help-issue-card__submit{display:flex;align-items:center;justify-content:center;gap:.55rem;width:100%;min-height:3rem;border:0;border-radius:.6rem;background:#128c4a;color:#fff;font-size:.85rem;font-weight:800;cursor:pointer;box-shadow:0 10px 22px rgba(18,140,74,.28);transition:transform .2s ease,box-shadow .2s ease,background .2s ease}
.help-issue-card__submit:hover{background:#0e7440;transform:translateY(-1px);box-shadow:0 14px 26px rgba(18,140,74,.32)}
.help-issue-card__submit:active{transform:translateY(0)}
.help-issue-card__submit i{font-size:1.05rem}
.help-issue-card__note{display:flex;align-items:center;justify-content:center;gap:.4rem;margin:0;color:var(--muted);font-size:.68rem;text-align:center}
.help-issue-card__note i{font-size:.65rem}